FBNBank Ghana Limited
FirstBank Ghana Limited is a subsidiary of First Bank of Nigeria Limited, West Africa’s premier bank and Nigeria’s number one bank brand. FirstBank Ghana Limited was formerly International Commercial Bank (ICB) which commenced operations in Ghana in November 1996. Following the acquisition of 100% equity stake in the West Africa Operations of ICB by First Bank of Nigeria Limited in 2013 and upon the approval of the Bank of Ghana, the name of the Bank was changed to FirstBank Ghana Limited.
FirstBank Ghana Limited currently operates 22 branches and 2 agencies across Ghana. All our branches are networked to facilitate transactions of business by our customers from any of the branches.
Value Proposition
FirstBank Ghana Limited is committed to delivering the gold standard of value and excellence to our customers and always putting their needs first with the provision of sound financial knowledge, first class service and customer experience.
The Bank has increased its various channels to facilitate more convenient banking experience to our customers with the establishment of bill payment platforms, VISA and Verve acquisition for our on-and off-site ATMs, online banking, instant transfer and eStatement services.
Our Purpose and Values
Our brand purpose is to always put our customers, partners and all stakeholders at the heart of our business.
We have thus deepened our commitment to deliver the gold standard value and excellence to our esteemed customers by not only meeting the Bank of Ghana’s requirements, but also by deploying technology to improve customer access to our products and services in line with our brand vision “to be a clear leader and Ghana’s bank of first choice.”
Our History
FirstBank Ghana Limited is a subsidiary of First Bank of Nigeria Limited, West Africa’s premier bank and Nigeria’s number one bank brand. FirstBank Ghana Limited was formerly International Commercial Bank (ICB) which commenced operations in Ghana in November 1996. Following the acquisition of 100% equity stake in the West Africa Operations of ICB by First Bank of Nigeria Limited in 2013 and upon the approval of the Bank of Ghana, the name of the Bank was changed to FirstBank Ghana Limited.
About FirstBank
Founded in 1894, First Bank of Nigeria Limited (FirstBank) is reputed for its heritage, dependability and strong corporate governance. It operates an extensive distribution network with over 750 business locations, over 2,500 ATMs and over 10 million customer accounts.
First-Bank of Nigeria Limited provides a comprehensive range of financial services and has international presence through its subsidiaries, FBNBank (UK) Limited in London and Paris, FBNBank DR Congo, FBNBank Ghana, The Gambia, Guinea, Sierra-Leone and Senegal as well as its Representative Office in Beijing.
Our Vision
To be the clear leader and Ghana’s bank of first choice.
Our Mission
To maximise shareholder value through sustainable growth, superior customer service and innovation.