FBNBank Ghana Limited, a subsidiary of First Bank of Nigeria Limited has commissioned its new Osu branch, located on the ground floor of the Alpha One building on the Oxford Street, Osu.
The pursuit of FBNBank Ghana’s “You First” customer proposition, the opening of the ultra-modern Osu branch forms part of the bank’s strategy to bring financial services closer to its customers to make products and services available to them. The opening of the new branch is in recognition of the fact that there should also be comfortable and convenient touchpoints for clients occasionally needing to physically interact with the bank.
Welcoming guests to the event, the FBNBank Ghana Managing Director, Victor Yaw Asante disclosed that Osu in general and Oxford Street, in particular, is a location of significance because of the high throughput of tourists who occasionally require branch banking. He further stated that the bank has been focused on driving a digital agenda, which aims to leverage new and evolving technologies to facilitate access to everyday financial services for the bank’s consumers and businesses alike, especially in these times.
According to him, this has resulted in the opportunity presented to the bank’s customers to make real-time financial transactions using the bank’s bouquet of digital banking channels like *894# Quick Banking, FBNMobile, Online Banking, and Agent Banking channel.
Mr. Asante revealed that “with the new branch opening, the FBNBank Ghana Premium Banking service, which is an invitation-only banking experience that allows the bank to provide dedicated service to a segment of its customers is now available at the bank’s Osu, Ring Road Central, Airport, and Kaneshie branches.”
With FBNBank Ghana at the cusp of commemorating its 25th anniversary in 2021, the Managing Director noted that “the bank will continue to strive to endear the FBNBank Ghana brand to its customers through the delivery of excellent financial services that will meet their needs.
Delivering the keynote address at the same event, a Non-Executive Director of FBNBank Ghana, Mrs. Hannah Brenda Amoateng said “the formal opening of the bank’s new ultra-modern Osu branch was to enable customers to enjoy better and convenient service. This is because she noted, FBNBank always puts stakeholders, employees, customers, and communities at the centre. This aims at meeting the needs of the bank’s different stakeholder groups and providing value, meaning, and opportunities for them.”
Mrs. Amoateng pledged the commitment of the Shareholder and the Board to play its part in ensuring that the unfolding story of FBNBank Ghana is 100% achieved. “Our investments in new products and channels at great cost reflects this commitment.”
Mr. Yoofi Grant, CEO of Ghana Investment Promotion Centre (GIPC) was the Special Guest of honour. He said he had observed that the bank goes about its work in a cool, calm and assured manner. He urged the bank to play its part in the economic development of the country and encouraged it to support some of the government initiatives such as the “One District, One Factory” initiative. He wished the bank success with its new branch.
About FBNBank Ghana
FBNBank Ghana Limited is a member of First Bank of Nigeria Limited Group. FBNBank Ghana Limited (FBNBank), a subsidiary of First Bank of Nigeria Limited, has 20 branches and 2 agencies in Ghana with almost 500 staff and offers universal banking services to individuals and businesses. FBNBank Ghana Limited was formerly International Commercial Bank (ICB) and has been in the business of banking for 24 years in this country. FBNBank Ghana is part of the trade hub that has grown economies for over 125 years across Africa, Europe, and China.
Accra, January 09, 2021 - FBNBank Ghana has today announced the commencement of activities marking the celebration of its 25th anniversary in the country. This was made known by the Managing Director of the Bank, Victor Yaw Asante after a walk which covered three routes in Accra and one route in Kumasi covering a total of 28km with participants including staff, customers and clients.
Speaking after the walk in Accra, Mr. Asante said that “over the past 25 years, the Bank has consistently built relationships with customers, clients, staff and other stakeholders, focusing on the fundamentals of good corporate governance, strong liquidity, excellent risk management and exemplary leadership. He added that in all its dealings, the Bank’s primary focus had been on these stakeholders; a position which emanates from its brand promise of ‘putting you first.’
Mr. Asante added that over these years, the Bank has nurtured these relationships in order to deepen its engagement with stakeholders and to be able to contribute more significantly to the country’s development.
Activities lined up to celebrate the Bank’s milestone anniversary include a thought leadership forum to discuss and find solutions to pertinent socio-economic issues, customer and client engagement sessions and corporate responsibility and sustainability initiatives targeted at the deprived and needy in the communities. In all, it will be an opportunity for the Bank to reassert its presence on the market building on the momentum generated in its business over the past years. Staff of the Bank are also gearing up for a host of internal activities which would across board enable them to live the Bank’s values.
About FBNBank Ghana Limited
FBNBank Ghana Limited is a member of the First Bank of Nigeria Limited Group. The Bank has 20 branches and 2 agencies in Ghana with almost 500 staff and offers universal banking services to individuals and businesses. FBNBank Ghana Limited has been in the business of banking for 25 years in Ghana and is part of the trade hub that has grown economies for over 126 years across Africa, Europe and China.
FBNBank Ghana Limited, a subsidiary of First Bank of Nigeria Limited and its parent bank have won awards at the 9th Marketing World Awards held in Accra. While FBNBank Ghana was awarded as the “Fastest Growing Banking Brand” of the Year and its parent bank, First Bank of Nigeria Limited, with 125 years of providing enduring banking services emerged as the “Most Iconic Banking Brand” in Africa respectively.
Receiving the Fastest Growing Banking Brand award, FBNBank Ghana, Country Team Lead for Marketing and Corporate Communications, Enoch Vanderpuye underscored the importance of the award to the bank while expressing his gratitude to the organizers of the 9th Marketing World Awards. He said “this award means a lot to us and it is a testament of our continuous efforts to build and endear the FBNBank brand to our stakeholders in our quest to make it a clear leader and Ghana’s bank of first choice” he stated. “This recognition will further inspire us to be more purposeful in working to deliver on the bank’s vision of establishing FBNBank as a clear leader and Ghana’s bank of first choice” he added.
The Global Group Head, Marketing & Corporate Communications at First Bank of Nigeria Limited, Folake Ani-Mumuney who received the Most Iconic Banking Brand of the Year Award for FBNBank’s parent bank said this award could not have come at a better time than in the year that the First Bank Group is commemorating its 125th anniversary. Folake was appreciative of the organizers and mentioned that the FBNBank brand has been deliberately purposeful in striving to provide the best financial solutions to its stakeholders. She added that First Bank Group, which has been a trade hub that has grown economies for over 125 years across Africa, Europe and China has a vision to be a leading financial services group in sub-Saharan Africa.
The Global Group Head, Marketing & Corporate Communications at First Bank of Nigeria Limited, Folake Ani-Mumuney, who has worked tirelessly and passionately to grow brands in the aviation, manufacturing and in the financial services space was presented with the “2019 Marketing World Lifetime Achievement” Award. Mrs. Ani-Mumuney said these awards conferred on her, FirstBank and FirstBank’s subsidiary in Ghana show that the Group is doing something right and will certainly continue on that path.
The Marketing World Awards is a Pan African awards event conceptualized to celebrate and reward brands and individuals who have worked and excelled at their craft. The awards are organized by Instinct Wave, a specialist emerging market media and publishing company.