FBNBank Ghana introduces First Current Plus Account to improve customer serviceSustainability

In line with its commitment to boost the ease of banking as well as provide enhanced customer experience, FBNBank Ghana is set to unveil the First Current Plus Account, another innovative product tailored to enable customers carry out their banking transactions in a flexible more and convenient way.

First Current Plus Account, a hybrid of the Bank’s savings and current accounts uniquely exempts customers from paying service charges (no Commission on Turnover) while allowing them to earn attractive interest per annum on their account deposits having maintained the required minimum balance for both the individual and corporate customers respectively. This account also affords customers real time e-mail and SMS notifications on their transactions.

Mr. Gbenga Odeyemi, the Managing Director of FBNBank Ghana while speaking on the new product said the introduction of the First Current Plus Account is one of the many innovations tailored to meet the financial needs of customers, and helping to expand the businesses of customers as well. He said the user-friendly nature of the account ensures that customers always have a convenient and reliable way of doing their financial transactions.
“By opening a First Current Plus Account with us, customers will have the peace of mind to perform important transactions on the go, while confidently knowing that they have direct access and control of their finances,” he said. Mr. Odeyemi highlighted other innovative solutions that FBNBank Ghana has rolled out to serve various segments of the market like Wari and Vodafone Cash – remittance service solutions.

The new product is targeted at entities such as Small and Medium Enterprises (SMEs), premium customers, commercial, corporate clubs and associations, restaurants, churches, as well as hotels, among others and individuals. Other benefits of this account include daily interest accumulation, personalized cheque book, instant MasterCard for ATM, Point of Sale and online transactions in Ghana and beyond, free monthly e-statement, three free monthly withdrawals and access to loan or overdraft. Customers with this account also enjoy access to carry out their banking transactions on the Bank’s convenient and secure online banking platform.

FBNBank Ghana is committed to continually offer innovative financial products and services to Ghanaian customers, businesses, institutions and merchants. To open the First Current Plus Account, the bank urges both existing and potential customers to visit any of the branches nationwide with the following standard requirements; two passport pictures, valid national ID, proof of residence (e.g. utility bill). Customers can always be assured of the safety and security of their funds.

About FBNBank Ghana Limited

FBNBank Ghana Limited is a subsidiary of First Bank of Nigeria Limited, an FBN Holdings Plc Company, which is Nigeria’s leading financial services institution by total assets and gross earnings and one of the largest corporate and retail banking financial institutions in sub-Saharan Africa (excluding South Africa). Since its establishment in 1894, the Bank has consistently built relationships with customers focusing on fundamentals of good corporate governance, strong liquidity, risk management and strong capitalization.
FirstBank operates an extensive distribution network with over 750 business locations (623 branches, 61 quick service points and 69 cash centers/agencies), over 2,600 ATM’s and over 10 million customer accounts. The Bank provides a comprehensive range of financial services and has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DR Congo, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

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For more information please contact:
Enoch Vanderpuye
Country Team Lead, Marketing & Corporate Communications
FBNBank Ghana
Telephone: 026 901 3000
E-mail: enoch.vanderpuye@fbnbankghana.com

FBNBank Ghana Introduces Wari Money Transfer Service

FBNBank Ghana is set to roll out a new money transfer service across its subsidiary branches nationwide. The new service, Wari, is meant to provide simple, accessible and rapid way to send and receive money.

As a multi-purpose platform, Wari will enable existing and potential customers of FBNBank Ghana to receive money from abroad, send and receive money within Ghana, purchase airtime, and pay bills for electricity, water and other recharge services. It will also offer among other innovative solutions, insurance and pension services, as well as a handy Wari Multiservice Prepaid Cards – Reloadable Cards for transactions on all GH-Links ATM.

Mr. Gbenga Odeyemi, MD/CEO of FBNBank Ghana Limited, said, “in line with compliance to Bank of Ghana regulations the money transfer service from Wari would be limited to sending money within Ghana. Meanwhile, customers can receive remittances locally.” According to him, the Wari money transfer service was first launched in 2008 in Senegal and has thenceforth spread to more than 30 African countries, with an equally strong global presence in Europe, America, Asia and Oceania. He said Wari has over 95,000 agents worldwide as well over 100 partner Banks and Institutions to help facilitate effective and convenient remittance service to customers.

FBNBank Ghana provides other remittance services such as Sigue, Integrity, Ria, TransFast, Western Union and Money Gram which allows customers to only receive money from abroad, but the new “money transfer service from Wari would allow customers to receive money from abroad as well as send and receive money domestically,” he said.

Mr. Odeyemi noted that the approval of Wari by the Bank of Ghana (BoG) enables FBNBank Ghana to continue to offer financial products and services to Ghanaian customers, businesses, institutions and merchants. He underscored the Bank’s commitment to ensuring that products and services are tailored to meet the needs and aspirations of customers and the banking public. He therefore urged all customers of FBNBank Ghana to visit any of the branches across the country to receive or send their remittances, while assuring them of the safety and security of their funds.

About FBNBank Ghana Limited

FBNBank Ghana Limited is a subsidiary of FirstBank of Nigeria Limited, an FBN Holdings Plc Company, which is Nigeria’s leading financial services institution by total assets and gross earnings and one of the largest corporate and retail banking financial institutions in sub-Saharan Africa (excluding South Africa). Since its establishment in 1894, the Bank has consistently built relationships with customers focusing on fundamentals of good corporate governance, strong liquidity, risk management and strong capitalization.
FirstBank operates an extensive distribution network with over 750 business locations (623 branches, 61 quick service points and 69 cash centers/agencies), over 2,600 ATM’s and over 10 million customer accounts. The Bank provides a comprehensive range of financial services and has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DR Congo, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
FirstBank is the recipient of many awards. The Bank has been named “The Best Bank Brand in Nigeria” five times in a row – 2011, 2012, 2013, 2014 and 2015 – by the globally renowned “The Banker Magazine” of the Financial Times Group. FirstBank’s brand purpose is to always put its stakeholders, customers and partners at the heart of its business, even as it is poised to standardize customer experience and excellence in financial solutions across Sub Saharan Africa, in consonance with its brand vision “To be the partner of first choice in building your future”. The brand promise is to always deliver the ultimate “gold standard” of value and excellence. This commitment is anchored on the FirstBank’s inherent values of passion, partnership and people, to position its customers first in every respect.
For three consecutive years, 2012, 2013 and 2014, FirstBank was named the “Best Retail Bank in Nigeria” by the Asian Banker International Excellence in Retail Financial Services Awards. Other recent awards include the “Best Bank in Nigeria” in the Euromoney Awards for Excellence, “Best Bank in West Africa” and “Most Innovative Bank in Africa” in the African Banker Awards, “Best Bank in Nigeria” in the EMEA Finance African Banking Awards for the fourth time, “Best Foreign Exchange Services in Africa” in the EMEA Finance Treasury Services Awards, “Best Banking Group in Nigeria” by World Finance Banking Awards, and “Best Financial Reporting Company” by Africa Investor.
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For more information please contact:
Enoch Vanderpuye
Country Team Lead, Marketing & Corporate Communications
FBNBank Ghana
Telephone: 026 901 3000
E-mail: enoch.vanderpuye@fbnbankghana.com

FBNBank Ghana Partners eTranzact To Provide Bill Payment Services

FBNBank Ghana has partnered with eTranzact, an electronic transaction switching and payment processing platform, to provide the bank’s customers with a simple, secure and convenient way of paying bills for various services. This partnership is also among others, meant to enhance customers’ experience through convenient banking service.

The eTranzact platform provides FBNBank Ghana with the ability to support the collection of bills for and on behalf of service providers such as ECG, DStv, GOtv, Surfline, Vodafone, AMA, MTN, WAEC and Medview Airline at any of the bank’s branches across the country. Beyond this, FBNBank Ghana will also be able to monitor all details of payments online providing absolute security on all transactions. This means payments of subscriptions, utility bills and school fees can be conveniently managed by the bank at all its branches.

According to the Managing Director/CEO of FBNBank Ghana, Gbenga Odeyemi, “FBNBank Ghana thrives on mutually rewarding partnerships and we are excited to have partnered eTranzact in facilitating our customers’ access to more products and services, while also delivering on our defined brand promise and customer experience.” He explained that FBNBank Ghana is fully committed to its vision of understanding and supporting our customers’ busy and modern lives and eTranzact platform is one of the most important solutions tailored to make their lives easier as we become a one stop shop for the payment of utility and other bills.

Mr. Odeyemi also stated that the strategic partnership will also provide both FBNBank Ghana and eTranzact the opportunity to “create shared value through combined risk, funding and resource contributions by way of coordination, cooperation, and collaboration for the purpose of customer satisfaction.”

“We aim to become the Bank of first choice in Ghana with the provision of products and services that meet the diverse needs of our customers. We will continue to leverage evolving technologies in bringing secure, fast and convenient financial services closer to our customers, in line with the Bank’s digital banking strategy.” Odeyemi added.

About FBNBank

FBNBank Ghana Limited is a subsidiary of FirstBank of Nigeria Limited, an FBN Holdings Plc Company, which is Nigeria’s leading financial services institution by total assets and gross earnings and one of the largest corporate and retail banking financial institutions in sub-Saharan Africa (excluding South Africa). Since its establishment in 1894, the Bank has consistently built relationships with customers focusing on fundamentals of good corporate governance, strong liquidity, risk management and strong capitalization.
FirstBank operates an extensive distribution network with over 750 business locations (623 branches, 61 quick service points and 69 cash centers/agencies), over 2,600 ATM’s and over 10 million customer accounts. The Bank provides a comprehensive range of financial services and has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DR Congo, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
FirstBank is the recipient of many awards. The Bank has been named “The Most Valuable Bank Brand in Nigeria” five times in a row – 2011, 2012, 2013, 2014 and 2015 – by the globally renowned “The Banker Magazine” of the Financial Times Group. FirstBank’s brand purpose is to always put its stakeholders, customers and partners at the heart of its business, even as it is poised to standardize customer experience and excellence in financial solutions across Sub Saharan Africa, in consonance with its brand vision “To be the partner of first choice in building your future”. The brand promise is to always deliver the ultimate “gold standard” of value and excellence. This commitment is anchored on the FirstBank’s inherent values of passion, partnership and people, to position its customers first in every respect.
For five consecutive years, 2012, 2013, 2014, 2015 and 2016, FirstBank was named the “Best Retail Bank in Nigeria” by the Asian Banker International Excellence in Retail Financial Services Awards. Other recent awards include the “Best Bank in Nigeria” in the Euromoney Awards for Excellence, “Best Bank in West Africa” and “Most Innovative Bank in Africa” in the African Banker Awards, “Best Bank in Nigeria” in the EMEA Finance African Banking Awards for the fourth time, “Best Foreign Exchange Services in Africa” in the EMEA Finance Treasury Services Awards, “Best Banking Group in Nigeria” by World Finance Banking Awards, and “Best Financial Reporting Company” by Africa Investor.
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For more information please contact:
Enoch Vanderpuye
Country Team Lead, Marketing & Corporate Communications
FBNBank Ghana
Telephone: 026 901 3000
E-mail: enoch.vanderpuye@fbnbankghana.com

FBNBank Ghana Launches 2016 Corporate Advertising Campaign

Consistent with its brand promise of putting customers and communities at the heart of its business, FBNBank Ghana, a subsidiary of First Bank of Nigeria Limited has launched a corporate advertising campaign designed to strategically place excellent customer service at the core of its business operations in Ghana. The launch is in demonstration of FBNBank Ghana’s commitment to become the Bank of choice for Ghanaians across the nation.

As part of the campaign, the Bank is driving the concept of “Value Banking” in all its 18 branches and 2 agencies across the nation. This model, which is targeted at its customers is aimed at creating appropriate service and product platforms that enable the bank to fully address the banking needs of customers.

“At FBNBank Ghana, we will always deliver the ultimate ‘gold standard’ of value and excellence. Our financial services knowledge and practices lead the market in ensuring that we understand our customers and surpass expectations to strive for a better way of delivering first-class service and experience”, said Gbenga Odeyemi, Managing Director/CEO of FBN Bank Ghana. He explained in a recent interview that in delivering the ‘gold standard’ of customer experience and excellence in financial solutions across sub-Saharan Africa, the Bank is currently ensuring that its customer-centric products and services become more easily accessible to its esteemed customers at all touch points including branches and alternative channels such as its strategically positioned ATMs, adding that “currently, FBNBank Ghana Ltd. is the only bank that instantly issues and activates personalized MasterCard.”

To make banking more convenient and secure for its customers, the Bank has remarkably transformed and upgraded its core banking applications, processes and procedures to accommodate modern banking methods.

“These steps clearly align with our strategic vision of being among the second quartile banks in terms of profitability by 2016. “We aspire to become the preferred e-banking solutions provider by the end of 2016 even as we grew our gross earnings by 12.8% in 2015, and our profit before tax by about 69% in 2015. FBNBank is highly confident of continuous financial growth; consistent customer-centered service and sustained value addition for all clients even as we support initiatives that drive inclusive growth in the Ghanaian economy”, Mr. Gbenga Odeyemi added.

FBNBank Ghana’s business ideals and models emerge from the tried and tested values and traditions of her parent brand, First Bank of Nigeria Limited, widely recognized as the bank that places its customers first since it’s over 120 years of existence. This rich experience and expertise is translated throughout all FBNBank Subsidiaries across the world in Abu Dhabi, Beijing, DR Congo, Ghana, Guinea, Johannesburg, London, Nigeria, Paris, Senegal, Sierra Leone, and The Gambia. The launch of FBNBank Ghana as envisioned by the parent company First Bank of Nigeria also goes a long way to enhance a brand known for its strong corporate governance and the heritage of dependability

About FBNBank Ghana Limited

FBNBank Ghana Limited is a subsidiary of FirstBank of Nigeria Limited, an FBN Holdings Plc Company, which is Nigeria’s leading financial services institution by total assets and gross earnings and one of the largest corporate and retail banking financial institutions in sub-Saharan Africa (excluding South Africa). Since its establishment in 1894, the Bank has consistently built relationships with customers focusing on fundamentals of good corporate governance, strong liquidity, risk management and strong capitalization.
FirstBank operates an extensive distribution network with over 750 business locations (623 branches, 61 quick service points and 69 cash centers/agencies), over 2,600 ATM’s and over 10 million customer accounts. The Bank provides a comprehensive range of financial services and has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DR Congo, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
FirstBank is the recipient of many awards. The Bank has been named “The Best Bank Brand in Nigeria” five times in a row – 2011, 2012, 2013, 2014 and 2015 – by the globally renowned “The Banker Magazine” of the Financial Times Group. FirstBank’s brand purpose is to always put its stakeholders, customers and partners at the heart of its business, even as it is poised to standardize customer experience and excellence in financial solutions across Sub Saharan Africa, in consonance with its brand vision “To be the partner of first choice in building your future”. The brand promise is to always deliver the ultimate “gold standard” of value and excellence. This commitment is anchored on the FirstBank’s inherent values of passion, partnership and people, to position its customers first in every respect.
For three consecutive years, 2012, 2013 and 2014, FirstBank was named the “Best Retail Bank in Nigeria” by the Asian Banker International Excellence in Retail Financial Services Awards. Other recent awards include the “Best Bank in Nigeria” in the Euromoney Awards for Excellence, “Best Bank in West Africa” and “Most Innovative Bank in Africa” in the African Banker Awards, “Best Bank in Nigeria” in the EMEA Finance African Banking Awards for the fourth time, “Best Foreign Exchange Services in Africa” in the EMEA Finance Treasury Services Awards, “Best Banking Group in Nigeria” by World Finance Banking Awards, and “Best Financial Reporting Company” by Africa Investor.
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For more information please contact:
Enoch Vanderpuye
Country Team Lead, Marketing & Corporate Communications
FBNBank Ghana
Telephone: 026 901 3000
E-mail: enoch.vanderpuye@fbnbankghana.com

FBNBank Ghana Appoints New Managing Director

FBNBank Ghana, a subsidiary of First Bank of Nigeria Limited has announced the appointment of Mr. Gbenga Odeyemi as the bank’s new Managing Director effective 16th May, 2016. Mr. Odeyemi succeeds Mr. Seyi Oyefeso who is now the Group Executive, Commercial Banking, First Bank of Nigeria Limited. A graduate of Finance from the Institute of Management & Technology, Enugu and an alumnus of the Lagos Business School, Nigeria, Mr. Gbenga Odeyemi, whose banking career spans over 24 years, has contributed significantly to the growth of the retail and corporate banking segments of FirstBank in South Africa and various states in Nigeria, riding on his natural flair for nurturing rewarding relationships with different stakeholders.

Mr. Odeyemi also believes in entrepreneurship and thus used his entrepreneurial clout as Chief Representative Officer of First Bank of Nigeria’s Office in South Africa, to promote business opportunities between South Africa and Nigeria, earning him the role of a key member of the board of South Africa Nigeria Chamber of Commerce in 2014.

In announcing the appointment, Honourable Joseph Yieleh Chireh Chairman, FBNBank Ghana, explained: “This appointment is a testament to the strength of our succession planning mechanisms and the caliber of candidates it produces. It also re-articulates our commitment to put our customers first with the confidence in the value that this new leadership brings to bear on behalf of the Bank, customers and employees, even as we strive to return greater value to shareholders. In reaching this decision we are mindful of the imperatives for a more efficient business structure that will benefit the Bank’s need to deploy systems which deepen efficiency while expanding revenue and returns on investment. We are confident that we have made the right choice and assure all our customers and prospective ones of continued growth of FBNBank Ghana Ltd”. The Chairman further assured the stakeholders of the bank’s drive to increase customer access to FBNBank’s bouquet of products and services. “For that reason, we will keep expanding the frontiers of financial inclusion through provision of convenient and secure banking services to our customers in enabling us realize our vision of becoming a clear leader and Ghana’s bank of first choice”, he added.

About FBNBank Ghana Limited

About FBNBank Ghana Limited
FBNBank Ghana Limited is a subsidiary of FirstBank of Nigeria Limited, an FBN Holdings Plc Company, which is Nigeria’s leading financial services institution by total assets and gross earnings and one of the largest corporate and retail banking financial institutions in sub-Saharan Africa (excluding South Africa). Since its establishment in 1894, the Bank has consistently built relationships with customers focusing on fundamentals of good corporate governance, strong liquidity, risk management and strong capitalization.
FirstBank operates an extensive distribution network with over 750 business locations (623 branches, 61 quick service points and 69 cash centers/agencies), over 2,600 ATM’s and over 10 million customer accounts. The Bank provides a comprehensive range of financial services and has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DR Congo, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
FirstBank is the recipient of many awards. The Bank has been named “The Best Bank Brand in Nigeria” five times in a row – 2011, 2012, 2013, 2014 and 2015 – by the globally renowned “The Banker Magazine” of the Financial Times Group. FirstBank’s brand purpose is to always put its stakeholders, customers and partners at the heart of its business, even as it is poised to standardize customer experience and excellence in financial solutions across Sub Saharan Africa, in consonance with its brand vision “To be the partner of first choice in building your future”. The brand promise is to always deliver the ultimate “gold standard” of value and excellence. This commitment is anchored on the FirstBank’s inherent values of passion, partnership and people, to position its customers first in every respect. For three consecutive years, 2012, 2013 and 2014, FirstBank was named the “Best Retail Bank in Nigeria” by the Asian Banker International Excellence in Retail Financial Services Awards. Other recent awards include the “Best Bank in Nigeria” in the Euromoney Awards for Excellence, “Best Bank in West Africa” and “Most Innovative Bank in Africa” in the African Banker Awards, “Best Bank in Nigeria” in the EMEA Finance African Banking Awards for the fourth time, “Best Foreign Exchange Services in Africa” in the EMEA Finance Treasury Services Awards, “Best Banking Group in Nigeria” by World Finance Banking Awards, and “Best Financial Reporting Company” by Africa Investor.
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For more information please contact:
Enoch Vanderpuye
Country Team Lead, Marketing & Corporate Communications
FBNBank Ghana
Telephone: 026 901 3000
e-mail: enoch.vanderpuye@fbnbankghana.com

FBNBank Ghana Launches Western Union Money Transfer Service

FBNBank Ghana Limited (FBNBank) has partnered with The Western Union, a leader in global payment services, to introduce its money transfer services across FBNBank branches in the country.

This means that anyone can receive Western Union remittances through any FBNBank branch in Ghana. This service is open to customers who do not have an account with the Bank. With this, everyone can now receive money sent from their family and friends from any part of the world almost as instantly as when it is sent.

This partnership affirms FBNBank’s value proposition to always put customers’ first by ensuring that the Bank’s products and services are tailored to meet the needs and aspirations of its customers and the banking public.

Speaking in Accra, the MD/CEO of the Bank, Mr. Seyi Oyefeso, said that FBNBank Ghana comes from a rich heritage, with its parent bank First Bank of Nigeria Limited, being one of the best experienced in remittance payments in Africa. According to him, FirstBank was the first to offer Western Union Services in Nigeria as far back as 1996 and customers have come to associate reliability, speed and convenience with receiving remittance services at the Bank’s branches in Nigeria. He urged recipients of remittances to visit the nearest FBNBank Ghana Limited branch to receive their cash while confirming the Bank’s commitments to the safety and security of customers’ funds.

“Our strategy is to provide for the people of Ghana, new ways to send and receive money around the globe, meet the changing preferences of our customers and stakeholders as well as provide excellent customer focused solutions to meet their banking needs”, Mr. Oyefeso stated.

The bank’s partner, Western Union, is an acknowledged leader in global payment services, specialized in the provision of fast, reliable and convenient ways of sending and receiving money among consumers and businesses around the world.

About FBNBank Ghana Limited
FBNBank Ghana Limited is a subsidiary of FirstBank of Nigeria Limited, an FBN Holdings Plc Company, which is Nigeria’s leading financial services institution by total assets and gross earnings and one of the largest corporate and retail banking financial institutions in sub-Saharan Africa (excluding South Africa). Since its establishment in 1894, the Bank has consistently built relationships with customers focusing on fundamentals of good corporate governance, strong liquidity, risk management and strong capitalization.

FirstBank operates an extensive distribution network with over 750 business locations (623 branches, 61 quick service points and 69 cash centres/agencies), over 2,464 ATM’s and over 9 million customer accounts. The Bank provides a comprehensive range of financial services and has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DR Congo, FBNBank Ghana, International Commercial Bank (ICB) The Gambia, Guinea, Sierra-Leone and Senegal as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

FirstBank is the recipient of many awards. The Bank has been named “The Best Bank Brand in Nigeria” four times in a row – 2011, 2012, 2013, and 2014 – by the globally renowned “The Banker Magazine” of the Financial Times Group. FirstBank’s brand purpose is to always put its stakeholders, customers and partners at the heart of its business, even as it is poised to standardize customer experience and excellence in financial solutions across Sub Saharan Africa, in consonance with its brand vision “To be the partner of first choice in building your future”. The brand promise is to always deliver the ultimate “gold standard” of value and excellence. This commitment is anchored on the FirstBank’s inherent values of passion, partnership and people, to position its customers first in every respect.
For three consecutive years, 2012, 2013 and 2014, FirstBank was named the “Best Retail Bank in Nigeria” by the Asian Banker International Excellence in Retail Financial Services Awards. Other recent awards include the “Best Bank in Nigeria” in the Euromoney Awards for Excellence, “Best Bank in West Africa” and “Most Innovative Bank in Africa” in the African Banker Awards, “Best Bank in Nigeria” in the EMEA Finance African Banking Awards for the fourth time, “Best Foreign Exchange Services in Africa” in the EMEA Finance Treasury Services Awards, “Best Banking Group in Nigeria” by World Finance Banking Awards, and “Best Financial Reporting Company” by Africa Investor.

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For more information please contact:
Enoch Vanderpuye
Country Team Lead, Marketing & Corporate Communications
FBNBank Ghana
Telephone: 026 901 3000
E-mail: enoch.vanderpuye@fbnbankghana.com

FBNBank Ghana – Putting You First

FBNBank Ghana has launched its corporate advertising campaign tailored to put the customer at the heart of its business. The launch signals FBNBank Ghana’s commitment to become the clear leader in the country’s financial sector as well as set the gold standard of customer experience and excellence in financial services solutions. With the ‘You First’ value proposition, the bank further establishes itself as a lifelong partner to its customers, providing relevant solutions to all their banking needs as their lives continue to evolve.

FBNBank Ghana emerges from an enviably rich heritage and banking tradition, which has shaped its business to do wholesale jerseys online become the clear leader across several markets in Africa and beyond. The parent bank, First Bank of Nigeria Limited boasts of an enduring business tradition that spans more than 120 years and has been enriched by the time-tested values of trust and excellence, backed by the latest technology and a diversity of well trained staff. The bank’s footprints are visible across the world in Abu Dhabi, Beijing, DR Congo, Ghana, Guinea, Johannesburg, London, Nigeria, Paris, Senegal, Sierra Leone, and The Gambia.

FBN Bank Ghana is therefore calling on Ghanaians and businesses to take full advantage of its distinctive values and rich heritage which has made its brand a leading African brand and one of the most credible financial institutions in the globe.

In a statement, the Managing Director of FBNBank Ghana Limited, Mr. Seyi Oyefeso disclosed that “FBNBank Ghana takes pride in being exclusively customer-centric and we go to great lengths to put ‘YOU FIRST.’ Our bank’s ‘You First’ declaration simply implies that at FBNBank, we put our stakeholders – employees, customers, investors, communities, institutions and businesses – at the heart of our business. Since 1894, our Bank has developed a unique culture of making the people we serve our utmost priority. Today, we deepen our application of this culture in the Ghanaian market, even as we provide unrivalled value to all our customers”.
Mr. Oyefeso further stated that the Bank’s financial services knowledge and practices lead the market in ensuring a better understanding of customers to strive for a better way of delivering first-class service and experience.

About FBNBank Ghana Limited

FBNBank Ghana Limited is a subsidiary of FirstBank of Nigeria Limited, an FBN Holdings Plc Company, which is Nigeria’s leading financial services institution by total assets and gross earnings and one of the largest corporate and retail banking financial institutions in sub-Saharan Africa (excluding South Africa). Since its establishment in 1894, the Bank has consistently built relationships with customers focusing on fundamentals of good corporate governance, strong liquidity, risk management and strong capitalization.
FirstBank operates an extensive distribution network with over 750 business locations (623 branches, 61 quick service points and 69 cash centres/agencies), over 2,464 ATM’s and over 9 million customer accounts. The Bank provides a comprehensive range of financial services and has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DR Congo, FBNBank Ghana, International Commercial Bank (ICB) The Gambia, Guinea, Sierra-Leone and Senegal as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
FirstBank is the recipient of many awards. The Bank has been named “The Best Bank Brand in Nigeria” four times in a row – 2011, 2012, 2013, and 2014 – by the globally renowned “The Banker Magazine” of the Financial Times Group. FirstBank’s brand purpose is to always put its stakeholders, customers and partners at the heart of its business, even as it is poised to standardize customer experience and excellence in financial solutions across Sub Saharan Africa, in consonance with its brand vision “To be the partner of first choice in building your future”. The brand promise is to always deliver the ultimate “gold standard” of value and excellence. This commitment is anchored on the FirstBank’s inherent values of passion, partnership and people, to position its customers first in every respect.
For three consecutive years, 2012, 2013 and 2014, FirstBank was named the “Best Retail Bank in Nigeria” by the Asian Banker International Excellence in Retail Financial Services Awards. Other recent awards include the “Best Bank in Nigeria” in the Euromoney Awards for Excellence, “Best Bank in West Africa” and “Most Innovative Bank in Africa” in the African Banker Awards, “Best Bank in Nigeria” in the EMEA Finance African Banking Awards for the fourth time, “Best Foreign Exchange Services in Africa” in the EMEA Finance Treasury Services Awards, “Best Banking Group in Nigeria” by World Finance Banking Awards, and “Best Financial Reporting Company” by Africa Investor.

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For more information please contact:
Enoch Vanderpuye
Country Team Lead, Marketing & Corporate Communications
FBNBank Ghana
Telephone: 026 901 3000
E-mail: enoch.vanderpuye@fbnbankghana.com