FBNBank Ghana Limited, a subsidiary of First Bank of Nigeria Limited has commissioned its new Osu branch, located on the ground floor of the Alpha One building on the Oxford Street, Osu.
The pursuit of FBNBank Ghana’s “You First” customer proposition, the opening of the ultra-modern Osu branch forms part of the bank’s strategy to bring financial services closer to its customers to make products and services available to them. The opening of the new branch is in recognition of the fact that there should also be comfortable and convenient touchpoints for clients occasionally needing to physically interact with the bank.
Welcoming guests to the event, the FBNBank Ghana Managing Director, Victor Yaw Asante disclosed that Osu in general and Oxford Street, in particular, is a location of significance because of the high throughput of tourists who occasionally require branch banking. He further stated that the bank has been focused on driving a digital agenda, which aims to leverage new and evolving technologies to facilitate access to everyday financial services for the bank’s consumers and businesses alike, especially in these times.
According to him, this has resulted in the opportunity presented to the bank’s customers to make real-time financial transactions using the bank’s bouquet of digital banking channels like *894# Quick Banking, FBNMobile, Online Banking, and Agent Banking channel.
Mr. Asante revealed that “with the new branch opening, the FBNBank Ghana Premium Banking service, which is an invitation-only banking experience that allows the bank to provide dedicated service to a segment of its customers is now available at the bank’s Osu, Ring Road Central, Airport, and Kaneshie branches.”
With FBNBank Ghana at the cusp of commemorating its 25th anniversary in 2021, the Managing Director noted that “the bank will continue to strive to endear the FBNBank Ghana brand to its customers through the delivery of excellent financial services that will meet their needs.
Delivering the keynote address at the same event, a Non-Executive Director of FBNBank Ghana, Mrs. Hannah Brenda Amoateng said “the formal opening of the bank’s new ultra-modern Osu branch was to enable customers to enjoy better and convenient service. This is because she noted, FBNBank always puts stakeholders, employees, customers, and communities at the centre. This aims at meeting the needs of the bank’s different stakeholder groups and providing value, meaning, and opportunities for them.”
Mrs. Amoateng pledged the commitment of the Shareholder and the Board to play its part in ensuring that the unfolding story of FBNBank Ghana is 100% achieved. “Our investments in new products and channels at great cost reflects this commitment.”
Mr. Yoofi Grant, CEO of Ghana Investment Promotion Centre (GIPC) was the Special Guest of honour. He said he had observed that the bank goes about its work in a cool, calm and assured manner. He urged the bank to play its part in the economic development of the country and encouraged it to support some of the government initiatives such as the “One District, One Factory” initiative. He wished the bank success with its new branch.
About FBNBank Ghana
FBNBank Ghana Limited is a member of First Bank of Nigeria Limited Group. FBNBank Ghana Limited (FBNBank), a subsidiary of First Bank of Nigeria Limited, has 20 branches and 2 agencies in Ghana with almost 500 staff and offers universal banking services to individuals and businesses. FBNBank Ghana Limited was formerly International Commercial Bank (ICB) and has been in the business of banking for 24 years in this country. FBNBank Ghana is part of the trade hub that has grown economies for over 125 years across Africa, Europe, and China.