USSD Banking

*894# is a quick, convenient, secure and easy way to perform your banking transactions (transfer money, check balance and lots more) anytime and anywhere, using any type of phone without need for internet connectivity or data.

Once you have an FBNBank account linked to the FBNBank MasterCard, a phone number profiled for SMS alert and a mobile phone, you are just one dial away from enjoying the unbeatable 894 experience.

Simply dial *894# to get started!!

Banking is just a code away.

STEPS ON HOW TO REGISTER AND ACTIVATE *894#

Registration

  • Dial *894#
  • Select Registration & click Send
  • Enter Account Number & click Send
  • Enter desired pin (5 digits) & click Send
  • Confirm desired pin (repeat 5 digits) & click Send

 

Activation

  • Dial *894#
  • Select Registration & click Send
  • Enter USSD pin & click Send

 

HOW TO TRANSFER (Internal Transfers)

  • Dial *894#
  • Select Transfers & click Send
  • Select FBN Transfers & click Send
  • Select account to transfer from & click Send
  • Enter beneficiary account & click Send
  • Enter amount & click Send
  • Select Okay to confirm beneficiary name and amount & click Send
  • Enter USSD pin to authorize transaction & click Send

 

HOW TO TRANSFER (Other Bank Transfers)

  • Dial *894#
  • Select Transfers
  • Select Other Transfers
  • Select Bank index from alphabetical list provided
  • Select Bank name
  • Enter beneficiary account
  • Select Okay to confirm beneficiary name and amount & click Send
  • Select benefactor account to transfer from
  • Enter amount
  • Select Okay to verify transfer details
  • Enter USSD pin to authorize transaction

 

CHECK BALANCE

  • Dial *894#
  • Select Check Balances & click Send
  • Select account to check balance on & click Send
  • Enter USSD pin to confirm action & click Send

What is 894?

894 is a quick, convenient, secure and easy way to perform your banking transactions (Transfer Money, Check Balance and lots more) anytime and anywhere, using any type of phone without internet (data).

Who can use this service?

All Individual account holders with phone numbers enrolled on the Bank’s SMS alert platform. Joint, corporate, and multiple signatory accounts are not eligible for this service.

What services are available on 894?

You can transfer money, check your account balances, make purchases and lots more.

Can I use the service on more than one of my accounts?

Yes, you can.

How do I enroll for 894 services?

If you have an existing FBNBank MasterCard linked to your account(s):

  • Simply dial *894#
  • A list of masked debit card numbers linked to your account is displayed
  • Select your preferred debit card
  • Enter the 4-digit Personal Identification Number (PIN) for the selected debit card
  • Create a new 5-digit PIN
  • Your number is now LIVE on the FBNBank USSD Quick Banking Service

Is this service available on all mobile networks?

Yes, all subscribers of AirtelTigo, MTN and Vodafone networks can use and enjoy the services.

How secure is the 894 Mobile Banking?

894 is secure as it requires registration and PIN authentication on all your banking transactions.

Who do I contact for support or enquiries?

Please call 0302739011, or email ghcomplaint@fbnbankghana.com. You may also visit the nearest FBNBank branch. 

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Online Banking: Bank with convenience. You can perform banking transactions via Internet, without the waiting and restrictions of branch banking.

FBNBank MasterCard: Use this card anywhere in the world for your ATM, Online or Point of Sale (POS) transactions wherever the MasterCard logo is displayed.

Savings Accounts: Achieve your savings goals and enjoy competitive interest rates when you save your money with us. Save to attain your financial freedom.

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