Privacy Statement

What this Privacy Policy Covers:

This Privacy Policy covers FBNBank Ghana’s treatment of personally identifiable information that you submit through FBNBank Ghana web site, and the use of FBNBank Ghana’s on-line/website services and contents (which on-line/website services and contents are hereinafter jointly called “the Service”). This policy does not apply to the practices of our parent bank, First Bank of Nigeria Limited and operations of the FirstBank Group.

Privacy Policy:

Information Collection & Use

When you complete any form on the FBNBANK Ghana website, it is normal that we ask for such information as your name, e-mail address, birth date, gender, occupation, industry, and personal interests. Once you fill the form on our website and submit the form, you are not anonymous to us anymore.

Information Sharing & Disclosure

FBNBank Ghana will not sell or rent your personally identifiable information to anyone. FBNBank Ghana may send personally identifiable information about you to other companies or people when:

  • We have your consent to share the information;
  • The law requires it of us;
  • We respond to subpoenas, court orders or legal process; or
  • We find that your actions on our web sites violate any part of the FBNBank Ghana Privacy Policy.

The customers shall not disclose to any other person, in any manner whatsoever, any information relating to FBNBank Ghana of a confidential nature obtained while availing the services through the website. Failure to comply with this obligation shall be deemed a serious breach of the terms herein and shall entitle FBNBank Ghana to terminate the services, without prejudice to any damages, to which the Bank otherwise may be entitled.

FBNBank Ghana will limit the collection and use of customer information only on a need-to-know basis to deliver better service to the customers. FBNBank Ghana may use and share the information provided by the customers with its Affiliates for providing services and any service-related activities such as collecting subscription fees for such services and notifying or contacting the customers regarding any problem with, or the expiration of, such services. In this regard, it may be necessary to disclose the customer’s information to the Affiliates of FBNBank Ghana who will be required to agree to use the information obtained from FBNBank Ghana only for these purposes.

Changes to this Privacy Policy

FBNBank Ghana may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent notice on our website.

Questions or Suggestions

If you have questions or suggestions complete the Contact Form.

Press like to get our latest offers on Facebook